EB A/C NO.:
Admin ID / User ID:
User Password/Admin Password (1):
Admin Password (2):
    
 
IMPORTANT INFORMATION  
Security Advice : Base on the security reason,
  1. Don't disclose your password to anybody : Our Bank will never ask you to reveal Netbanking password in any way.
  2. Key in the website address by yourself : Don't access the Netbanking through hyperlinks embedded in e-mails or others website except Huanan website.
  3. Open the lock to identify the genuine website : Make sure you are accessing genuine Huanan Bank Hong Kong Branch website, you can follow the steps below to verify that :
    • Double click the [Security Lock] in the bottom of internet explorer (if hasn't, please active the [Status Bar])
    • Verify the Certificate information as below :
      Issued to : ibank.hncb.com.hk
      Issued by : Hongkong Post e-Cert CA
      Valid from DD/MM/YY to DD/MM/YY (it must be a valid period)
  4. Periodically check the agreement information : Please check the netbanking agreement information between you and our Bank by :
    • Login Netbanking ( for Corporate customer,please use the administrator login )
    • Select [Common Functions]
    • Execute [Contract Data Enquiry] to check the agreed information
    • If you have any doubt, please contact us immediately.
  5. The Updated Security Tips: “Protect your Personal Digital Keys; Beware of Fraudulent Links!”
    • Internet banking login credentials, including usernames, login passwords and one-time passwords (OTPs), are as important in the digital world as the keys to your houses are in the physical one, and should be properly safeguarded; and
    • Our bank will not send SMS or email messages with embedded hyperlinks directing customers to our websites or mobile applications to carry out transactions. Nor will we ask customers to provide sensitive personal information, including login passwords and OTPs, via hyperlinks. So if you receive SMS or email messages with embedded hyperlinks requesting you to input internet banking login credentials, these messages should not originate from us. You should think twice before clicking any hyperlinks purportedly sent by banks.
      Please visit the website of HKMA for more information about "Personal Digital Keys"
      https://www.hkma.gov.hk/eng/smart-consumers/personal-digital-keys/
  6. For more details for security tips, please see " e-Banking FAQ" at our Official web-site under "Frequent use of information". Or please click here
  7. The details of our Bank Service Charges and Deposit Lending Rate, please see " Notice of Bank Service Charges " and " DEPOSIT LENDING RATE " at our Official web-site under "Frequent use of information".


      Should you have any enquiry or comment on the service, please call our enquiry hotline on 852-28240288 or by email to hk.info@hncb.com。
TEL:852-28240288  FAX:852-28242573
Suite 5601-03, 56th Fl., Central Plaza, 18, Harbour Road, Wanchai, Hong Kong
www.hncb.com.hk
Copyright of Hua Nan Commerical Bank